CASE STUDIES - 4 MINS

How GoFloaters Helped Atlys Relocate Its Mumbai Operations Without Disrupting Critical Visa Processing


The Background: A High-Trust Brand Operating in a Sensitive Domain

Atlys is a fast-growing travel and visa services company that works closely with consulates and embassies, including the Japanese Embassy. Their operations are built around precision, trust, and speed. Every day, the team handles sensitive client documents, manages time-bound visa processes, and supports applicants who rely on accuracy and confidentiality.

For a business like Atlys, the office is not just a workplace - it is a core operational backbone. Location, security, and infrastructure directly affect service continuity, compliance, and client experience.

For several years, Atlys had been operating out of a central Mumbai location that worked well for both embassy coordination and frequent client visits. However, when their existing office building went into redevelopment, the team was suddenly faced with an urgent challenge.

The Challenge: Finding the Right Office Under Severe Time Pressure

Atlys needed to relocate quickly - but this was not a typical office search.

Because of the nature of their work, the new office had to meet multiple non-negotiable criteria. The location of the workspace needed to remain within a tight radius of their previous office to ensure uninterrupted coordination with consulates and easy access for clients dropping off or collecting documents. Any major shift in geography would slow down processes and introduce unnecessary friction into an already time-sensitive workflow.

Beyond location, the workspace needed to support heavy operational requirements. Atlys relied on printers running throughout the day, secure storage for visa documents, and dedicated lockers to segregate files by country. Security protocols were critical - both from a compliance standpoint and from the trust clients place in the brand.

In Mumbai's commercial real estate market, especially in central areas like Lower Parel, finding a workspace that checks all these boxes - and doing so quickly - is far from easy. Many offices either lacked the required infrastructure, were unavailable on short notice, or could not support the level of security and storage the team needed.

The risk was clear: any delay or compromise could disrupt active visa processing and impact client confidence.

Why These Criteria Mattered So Much

For Atlys, this wasn't about finding a nicer office or upgrading amenities. It was about business continuity.

Visa processing is highly time-bound. Missed timelines, misplaced documents, or operational downtime can have serious consequences for clients. Being close to embassies and consulates reduces turnaround times and allows the team to respond quickly to requests or clarifications. Secure storage and dedicated lockers ensure that sensitive documents are handled responsibly, reducing operational risk and maintaining compliance standards.

In short, the right office was essential to keeping Atlys' promise to its customers.

The GoFloaters Intervention: Speed, Context, and Precision

When Atlys reached out to GoFloaters, the urgency of the situation was immediately clear. This wasn't a long exploratory search - it was a mission-critical relocation that needed to happen fast and without error.

Instead of flooding the team with generic options, GoFloaters focused on understanding the operational realities of Atlys' work. The team narrowed the search to locations that met the strict distance requirement, offered strong security, and could accommodate storage-heavy operations.

With this clarity, GoFloaters identified Garage Coworking in Lower Parel as a strong fit. The location offered central accessibility, making it convenient for both embassy coordination and client visits. More importantly, the workspace could support secure storage and dedicated lockers - a crucial requirement for managing visa documents across multiple countries.

GoFloaters moved quickly to coordinate visits, confirm infrastructure readiness, and align timelines so the transition could happen without delay.

The Outcome: A Seamless Transition Without Business Disruption

Within days, Atlys shifted operations into their new workspace at Garage Coworking. Printers were set up, documents were secured, and client handling resumed almost immediately. From the outside, there was no visible disruption - visa processing continued as usual, appointments were honored, and trust remained intact.

What could have become a stressful, high-risk relocation turned into a smooth transition, largely because the workspace had been chosen with context, not just convenience, in mind.

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GoFloaters didn't just help Atlys find an office in Mumbai. They helped the company protect its operations during a critical transition period.

By understanding the sensitivity of visa processing, the importance of location proximity, and the need for secure infrastructure, GoFloaters delivered a solution that allowed Atlys to continue serving clients without interruption.

In fast-moving, high-trust businesses, the right workspace isn't a luxury - it's a necessity.
And sometimes, the biggest win is making sure nothing breaks while everything moves.